VIA International's core philosophy is captured in the concept of the Connection Company - The emerging model for the 21st century, this type of organization configures itself around market and customer groups. It focuses on knowing customers and building long-term relationships with them, delivering a total customer experience (often with alliance partners) through integrated channels. This Connection Company way of thinking is the framework for all our assignments. VIA has deliberately chosen to work across many industries, in order to have the widest exposure to distribution models and be able to identify best practice, regardless of sector. VIA's practice is truly international with over 80% of its revenues consistently earned from outside the UK, with a significant proportion coming from Asia Pacific.

VIA was formed in 1989 by a core team of senior managers from Andersen Consulting (now Accenture). Since then it has expanded by adding specialists from other top consulting firms and experienced managers from industry, supported by a cadre of rigorous analysts.

VIA is registered in England, registration number 2396943. Registered address is Building 3, Chiswick Park, 566 Chiswick High Road, London W4 5YA. Telephone +44 20 8899 7333. Fax +44 20 8899 7322. Email mail@viaint.com.