Via International - Home
VIA INTERNATIONAL
Search: Advanced Search
Home  Contact  Client Login
About Us | Services | Our Clients | Publications | Community | News & Events | Recruitment
Pre-order the new book written by our Chairman, Julian Dent:
Distribution Channels by Julian Dent Distribution Channels- Understanding and Managing Channels to Market Published by Kogan Page in August this year
FOCUS AREAS

Channel Strategy

Channel Management

Channel Economics

Channel Compensation

Channel Trends

PRM

Account Management

Skills & development

Customer focus

Marketing & brand management

Retail channels

SMB Channels

Legal & regulatory frameworks

CASE STUDIES
FOCUS ON HEWLETT-PACKARD
Changing the way Hewlett-Packard communicates with its partners and customers
Read more...
FOCUS ON TNT EXPRESS
TNT - Improving global customer service
Read more...
  print  Print save  Save email  Email  


ARTICLES ~ GETTING DEALERS TO EMBRACE YOUR BRAND

Often dealers whisper your name softly. They may be in denial about their dependence upon you, their main supplier. Yet there are huge mutual benefits if only they can be persuaded to embrace and use the suppliers’ brand. VIA’s Guy Swarbrick shows how.
Author: Guy Swarbrick | Director of VIA International
Email: gswarbrick@viaint.com

Rating: NO CURRENT RATING | Rate this article

There is clear evidence, from many sectors, that dealers who use strong supplier brands in their sales and marketing tend to do well.  

Orange, for example, found that in towns where there was an Orange retail store, sales of Orange products were higher than in towns where Orange did not have a presence. Interestingly, it found that phone dealers located near the Orange store also tended to sell disproportionately more Orange products.

Take another example. Working with a large supplier of surveying equipment, I  found that a dealer which wrapped itself in its supplier brand saw sales grow more than fourfold in three years and achieved higher than average profitability.

Or look at the automotive industry.  BMW has followed a long-term strategy of getting its dealers to subsume their own identity, and to present themselves as part of the BMW brand experience. This tight, Teutonic brand control occasionally irks BMW dealers, but they put up with it because they know that their margins, thanks to the power of the brand, are the highest enjoyed in the industry.

However, many dealers are loath to use their main supplier’s brand. I recently came across a case where a dealer was pitching for a $1 million order. Some 80% of this was product from one manufacturer and most of the rest was dependent service revenue. Yet the dealer did not even show the supplier’s brand in the pitch.

So how can you get your dealer channel to include and use your brand?


1 | 2 | Next

Related Articles
Building solutions for customers

Malcolm McDonald of Cranfield School of Management: Mapping market segments to channels
Max Hotopf
Successful marketing through channels and alliances
Guy Swarbrick
Arne Nygaard: The franchising alternative
Max Hotopf
Push or pull?
Max Hotopf




© VIA International 2008 Tel: +44 20 8899 7333 Fax: +44 20 8899 7322 Email: mail@viaint.com
Site powered by WORKSsitebuilder
 Privacy | Terms & Conditions | Article Listing