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Pre-order the new book written by our Chairman, Julian Dent:
Distribution Channels by Julian Dent Distribution Channels- Understanding and Managing Channels to Market Published by Kogan Page in August this year
FOCUS AREAS

> Channel Strategy

> Channel Management

> Channel Economics

> Channel Compensation

> Channel Trends

> PRM

> Account Management

> Skills & development

> Customer focus

> Marketing & brand management

> Retail channels

> SMB Channels

> Legal & regulatory frameworks

CASE STUDIES
FOCUS ON HEWLETT-PACKARD
Changing the way Hewlett-Packard communicates with its partners and customers
Read more...
FOCUS ON TNT EXPRESS
TNT - Improving global customer service
Read more...


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